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Privacy Policy – Hilltop Mrugavani Resort Srisailam

Privacy Policy

Privacy Policy

Effective Date: 09-09-2025

At Hilltop Mrugavani Srisailam – Srisailam Eco-Circuit Private Limited., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a reservation with us.

  1. Information We Collect
    When you interact with our website or services, we may collect:
  • Personal Information: Name, email address, phone number, address, and payment details when you make a booking or inquiry.
  • Booking Information: Dates of stay, room preferences, and special requests.
  • Technical Information: IP address, browser type, device information, and website usage patterns (collected through cookies and analytics tools).

  1. How We Use Your Information
    We use your information to:
  • Process reservations and payments.
  • Communicate booking confirmations, offers, and important updates.
  • Enhance your stay experience by personalizing services.
  • Improve our website functionality and services through analytics.
  • Comply with legal, regulatory, and security requirements.

  1. Sharing of Information
    We do not sell or rent your personal data. Your information may be shared only:
  • With trusted third-party partners (e.g., payment gateways, booking platforms) strictly for processing reservations.
  • With government or regulatory authorities, if required by law.
  • Within our group of resorts under Mrugavani Resorts for operational purposes.

  1. Data Security
    We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, or loss. Payment transactions are encrypted and processed securely through verified gateways.

  1. Cookies and Tracking
    Our website uses cookies and analytics tools to understand visitor behavior, improve site performance, and personalize user experiences. You may disable cookies in your browser settings, but some site features may not function properly.

  1. Your Rights
    As a guest, you have the right to:
  • Access, correct, or update your personal data.
  • Request deletion of your personal data (subject to legal obligations).
  • Withdraw consent to receive promotional communications.
    For any requests, please contact us at hilltop@mrugavaniresorts.com or call (+91) 9154913113.

  1. Policy Updates
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

  1. Contact Us
    For any queries or concerns regarding this Privacy Policy, please reach us at:
    Hilltop Mrugavani Srisailam (Srisailam Eco-circuit Private Limited)
    Eegalapenta, Srisailam, Telangana
    +91 9154913113
    www.mrugavaniresorts.com/hilltop
Address: Hilltop Mrugavani Srisailam Eagalapenta, Srisailam Telangana, India – 509326
Phone: (+91) 9154913115 / 9154913113
Email: hilltop@mrugavaniresorts.com
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